Returns & Exchanges
At Baby Village, we want you and your little ones to love every purchase, which is why we offer a 30-day return policy on all unworn fashion items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments are final sale unless defective.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unwashed, unworn items with all original packaging and tags into a secure mailing satchel or box.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing